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Frequently Asked Questions

What happens if I forget my username or password?
If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with. 

How do I print a receipt of my purchase?
To print a receipt, login to your account and click on the link 'View Order History'.  You will be able to view and print your receipt.

My certificate is not available to me.  Where can I print it?
To view and print your certificate, login to your account and click on the link 'Print Your Certificates'.  In order for your certificate to be available to you, you must have completed each module in your program and passed each exam. 

Please note that the name you registered with is the name that will appear on your certificates, including any capital or non-capital letters and any spelling errors.  Check your registration to ensure that your name is spelled correctly.

Can I pause my exam, and come back to it later?
No. Your answers cannot be saved until the exam has been completed. Be sure to complete your current module and exam before exiting the course.

Can I review the exams that I take?
Yes. You can open and review any of your exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.

Do I only get to take one exam with my purchase?
No. Once you purchase your course, you will be able to take an exam one more time.  If you are unsuccessful after taking your second exam, then you will be required to purchase another online training program.

Does your site keep track of my score?
Yes. Our site keeps track of every exam you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.

Can I share my account with my friend?
No. Your purchase is limited to single user access. For security reasons, your course purchase may include a question limit to protect us from password sharing. 

After I purchase, do you send me a CD?
No, all of our content and exam taking process is online. Once you purchase your course online, you can take your practice exams from any computer that has internet access.

How do I get help?

If you would like to contact us, please call our toll-free number during regular business hours. For after hours inquiries please send us an email or use our support system found HERE.

 


GHS: What You Need To Know

 

Canada

While WHMIS regulators continue to meet to consult about changes to WHMIS, a clear deadline has not been identified for full implementation. Proposed changes to the legislation are expected in 2011.

Next steps include:

  • Consultations with stakeholders are being finalized
  • Economic analysis is underway
  • Legislation will be revised
    • Proposed legislative changes (e.g., to the Hazardous Products Act and Controlled Products Regulation) will be published in Canada Gazette I – expected in 2011
    • Final legislation will be published in the Canada Gazette II
Note that the legislative process usually takes two years.
An implementation date will be known when the Canada Gazette II is published. This will be followed by a transition period.

*All applicable Danatec training materials will be updated.

 

United States

On 20 March 2012 OSHA issued the final rule aligning OSHA’s Hazard Communication standard (HCS) with the GHS. The final rule is expected to be published in the Federal Register on 26 March and will come into effect 60 days after its publication (i.e. as form 25 May 2012). The end of the transition period for implementation for substances and mixtures is 1 June 2015. Additional information and guidance is available at OSHA’s website.

 

Links

United Nations – GHS Implementation by Country, Canada

Health Canada – The Globally Harmonized System for Hazard Classification and Labeling

Health Canada – GHS Introduction and Overview